PRIVACY POLICY

Last updated: 1 April 2025

Your Privacy is Important to Us

In this policy, “we”, “us”, “our” or “Rolo” means Rolodeck Pte Ltd and “you”, “your” or “yours” means the persons to whom this policy applies. This policy describes how we may collect, use, disclose, process and manage your personal data in order to provide you with financial matchmaking services through rolodeck.co, founder.rolodeck.io and investor.rolodeck.io (the “Platform”).

This policy applies to any individual’s personal data which is in our possession or under our control.

What Personal Data We Collect

We define “Personal data” as data that can be used to uniquely identify a natural person. Personal data can be collected from various sources (including through interfaces powered by artificial intelligence ("AI")) and processed by us.

We may collect the following personal data about you when you access or use our Platform:

  • personal particulars (e.g. name, contact details, residential address, date of birth, identity card/passport details, and/or education details);
  • specimen signatures(s);
  • financial details (e.g. income expenses and/or credit history)
  • financial account information (e.g. credit card numbers and other payment information);
  • images and biometrics such as thumbprints, voice and video recordings of you, including our conversations with you for verification or other purposes;
  • employment details (e.g. occupation, directorships and other positions held, employment history, salary, and/or benefits);
  • information about your risk profile, investments, investment objectives, knowledge and experience and/or business interests and assets;
  • your personal opinions made known to us e.g. through feedback or surveys;
  • information that you may provide when you interact with our customer service team;
  • information relating to your activities, habits, preferences and interests arising from your use of products and services of Rolo, our partners or vendors; and/or
  • other electronic data or information relating to you such as IP addresses, cookies, activity logs, online identifiers and location data through your usage of our products and services or as part of their delivery to you.

How We Use Your Personal Data

You agree and consent to us using your personal data for our business purposes (the “Purposes”) as set out below:

  • processing, administering and/or managing your account;
  • verifying your identity;
  • developing and providing products and services, including but not limited to:
    • processing and executing requests, instructions and applications from you;
    • carrying out research, planning and statistical analysis and conducting surveys; or
    • analytics for the purposes of developing or improving our products,
  • providing you with any services and products that you may request from us from time to time and to communicate with you in relation to those services and products;
  • delivering to you any administrative notices, updates, notifications, alerts and communications relevant to your use of our Platform;
  • storing, hosting and/or backing up (whether for disaster recovery or otherwise) your personal data;
  • conducting research, analysis and development activities (including but not limited to data analytics, surveys and/or profiling) to improve our Platform;
  • responding to any legal processes, pursuing legal rights and remedies, and managing any complaints or claims.
  • responding to requests for information from public and governmental/ regulatory authorities, statutory boards, related companies and for audit, compliance, investigation and inspection purposes;
  • complying with any applicable law, regulation, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority, whether within or outside Singapore; and
  • achieving any other incidental business purposes related to or in connection with the above.

Who We May Disclose Your Personal Data To

You agree and consent that your personal data may be used, disclosed, maintained, accessed, processed and/or transferred to the following third parties (collectively, the “Permitted Parties”), whether sited in Singapore or outside of Singapore, for one or more of the Purposes or otherwise permitted/required by law:

  • our affiliates to enable us to provide you with our website and Platform;
  • third party vendors or service providers which require the processing of your personal data, for example, third party service providers which have been engaged by us to: (i) to provide and maintain any IT equipment used to store and access your personal data; (ii) to host and maintain the Platform; or (iii) otherwise in connection with the provision of our Platform;
  • our advisors including auditors and legal advisors;
  • financial institutions, credit card companies and payment processors;
  • public and governmental/regulatory authorities, statutory boards, industry associations; and
  • any third party in connection with (i) the sale of any of our business or assets, in which case we may disclose your personal data to the prospective buyer of such business or assets; or (ii) the acquisition of us or substantially all of our assets by a third party, in which case personal data held by us about you and our other customers will be one of the transferred assets.

The Permitted Parties listed above may continue to apply even in situations where your relationship with us has been terminated or altered in any way, for a reasonable period thereafter.

Third Party Websites

In addition, our Platform may, from time to time, contain links to and from the websites of other third parties (the “Third Party Websites”). If you follow a link to any of these Third Party Websites, please note that these Third Party Websites have their own privacy policies. As these Third Party Websites are not owned or operated by us, we do not accept any responsibility or liability for the contents of these Third Party Websites and their privacy policies and you access and provide your personal data to these Third Party Websites at your own risk. Please check these policies before you submit any personal data to any such Third Party Websites.

Disclosure Of Third Party Personal Data

If you choose to disclose the personal data of any third party to us in the course of your use or access of our Platform, you hereby represent and warrant that you would have, prior to disclosing such personal data to us, informed these third parties that their personal data will be disclosed to, and obtained the consent from these individuals for their personal data to be disclosed to, us for one or more of the Purposes.

Accuracy Of Personal Data

Where you submit personal data through our Platform, you should try to ensure such personal data is accurate, and let us know if such personal data changes so that we are not holding any inaccurate personal data about you.

Protection Of Personal Data

We will take appropriate administrative, physical, and technical measures to safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, and the loss of any storage medium or device on which personal data is stored.

You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your personal data, and are constantly reviewing and enhancing our security measures.

Your Rights

You may withdraw your consent for us to use your personal data for one or more of the Purposes by writing to our Data Protection Officer using the contact details below. Upon receipt of your written request to withdraw your consent, we may require a reasonable period of time to process and respond to your request. However, please note that your failure to supply certain personal data to us or depending on the nature and scope of your request to withdraw your consent, it may result in us being unable to continue providing you with our Platform, products and services.

You may request to access and/or correct the personal data currently in our possession by writing to the Data Protection Officer using the contact details provided below. Please note that we may charge you a reasonable fee for the handling and processing of your requests to access your personal data. If so, we will inform you of the fee before processing your access request.

We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request.

Changes To This Privacy Policy

We may amend this Privacy Policy from time to time. We will use commercially reasonable methods to notify you of such revisions, such as by posting a revised version of this Privacy Policy on our website. All communications, transactions and dealings with us shall be subject to the latest version of this policy in force at the time.

How Long We Retain Your Personal Data

We may retain your personal data for as long as it is necessary to fulfil the Purposes, or as required or permitted by applicable laws.

We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

Contact Us

If you want to contact us with specific queries or concerns in relation to this Privacy Policy, request to access and/or correct your personal data in our possession, or if you have any questions or complaints as to how your personal data is collected, used, disclosed and/or processed by us, please contact our Data Protection Officer at

  • Email: [email protected]
  • Office address:
    67 Ayer Rajah Crescent
    #03-05
    Singapore 139950
    Attention: The Data Protection Officer